Privacy Policy

Your privacy matters to us. This policy explains how Gravitonlayerstream collects, uses, and protects your personal information when you use our career development platform.

Last Updated: January 15, 2025

Information We Collect

When you interact with our platform, we collect various types of information to provide you with the best possible learning experience. This includes both information you provide directly and data we gather automatically through your use of our services.

Personal Information

Your name, email address, and contact details when you register
Educational background and career interests you share with us
Payment information when you enroll in our programs
Profile photos and professional information you choose to add
Communication preferences and feedback you provide

Usage Data

Course progress and completion rates
Time spent on different sections of our platform
Device information and browser type
IP address and general location data
Pages visited and features used most frequently

How We Use Your Information

We use the information we collect to enhance your learning experience and provide personalized career development resources. Your data helps us understand what works best for our community and how we can improve our offerings.

Deliver personalized course recommendations based on your interests
Send you updates about new programs and learning opportunities
Improve our platform functionality and user experience
Provide customer support and respond to your inquiries
Process payments and manage your account access
Analyze usage patterns to develop better educational content

Information Sharing and Disclosure

We believe in transparency about how your information might be shared. We never sell your personal data to third parties, and we only share information in specific circumstances that benefit your learning experience or are required by law.

Service Providers

We work with trusted third-party companies that help us operate our platform effectively. These include payment processors, email service providers, and analytics tools. All service providers are required to maintain the same level of data protection we provide.

Legal Requirements

In rare circumstances, we may need to disclose your information to comply with legal obligations, respond to government requests, or protect the safety and rights of our users and the general public.

Data Security Measures

Protecting your personal information is a top priority for us. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or destruction.

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments
Restricted access controls for our team members
Secure cloud storage with automatic backup systems
Two-factor authentication options for user accounts
Regular updates to our security protocols based on industry best practices

Your Rights and Choices

You have significant control over your personal information and how we use it. We provide several ways for you to access, modify, or delete your data, and we're committed to responding to your requests promptly.

Access and Updates

You can log into your account at any time to view and update your personal information. If you need help accessing or modifying your data, our support team is available to assist you through the contact information provided below.

Data Deletion

If you decide to close your account, you can request complete deletion of your personal data. We'll remove your information from our active systems within 30 days, though some data may be retained for legal or legitimate business purposes for a limited time.

Communication Preferences

You can opt out of marketing communications at any time by using the unsubscribe links in our emails or updating your preferences in your account settings. Note that you'll still receive important account-related notifications.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of data are kept for different periods based on their purpose and legal requirements.

Account information: Retained while your account is active plus 3 years
Course progress data: Kept for 5 years to track learning outcomes
Payment records: Maintained for 7 years per financial regulations
Support communications: Stored for 2 years for quality assurance
Usage analytics: Anonymized after 18 months

International Data Transfers

While our primary operations are based in India, some of our service providers may process your data in other countries. We ensure that any international transfers meet appropriate data protection standards and that your information receives adequate protection regardless of where it's processed.

We use standard contractual clauses and other legally approved mechanisms to ensure your data remains protected when transferred across borders. If you have concerns about international data transfers, please contact us for more specific information about our safeguards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you interact with our platform. These small files help us remember your preferences and provide personalized content.

Types of Cookies We Use

Essential cookies that enable basic website functionality
Performance cookies that help us analyze site usage
Preference cookies that remember your settings
Marketing cookies for personalized content and ads

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality. Most browsers allow you to view, manage, and delete cookies according to your preferences.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated, and continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email us at: [email protected]

Write to us at: Plot No. 819, opp. Ratnamala Complex, New GIDC, Katargam, Surat, Gujarat 395004, India

Call us at: +919981017329

This privacy policy is effective as of January 15, 2025, and governs all personal data collected by Gravitonlayerstream through our website and services.